Refund Policy

The short version

If ResuNest is not right for you, your first purchase is refundable for 14 days — no argument, no retention script, no forms to fight with. Email us and we will refund it.

What is covered

• Resume Pass (one-time, $8.99) — refundable within 14 days of your first purchase.
• Lifetime (one-time) — refundable within 14 days of purchase.
• Pro (subscription) — the first payment is refundable within 14 days. Later renewals can be cancelled any time in one click; access continues until the end of the paid period, and renewals already charged are refunded if you email us within 14 days of that charge.
• The Resume Pass never auto-renews, so there is nothing to cancel and no surprise charges.

How to ask

1. Email [email protected] from the email address you used at checkout.
2. Mention the purchase (your checkout confirmation email helps us find it quickly).
3. We confirm by email and process the refund through Paddle, our payment provider and merchant of record. Refunds go back to your original payment method; your bank may take a few business days to show the money.

What is not covered

• Repeat purchases of the same plan after a previous refund of that plan.
• Requests made more than 14 days after the charge, except where the law requires otherwise.

Charged but something went wrong?

If you were charged but did not get access, keep your checkout confirmation email and write to [email protected] — we will either restore your access or refund you.